Who They Are (About Us)
The University of Ottawa Heart Institute is a world-class center for heart health. They focus on three main things: treating patients, researching new medical breakthroughs, and teaching the next generation of doctors. They are looking for people who are proud to help the global medical community.
The Job Opportunity
Role: Medical Office Administrative Assistant.
The Goal: You handle the paperwork and office tasks so the heart doctors (cardiologists) can focus on surgery, seeing patients, and research.
Note: This is an "Applicant Pool." They aren't hiring for one specific desk right now. Instead, they collect resumes and call people from this list whenever a new opening comes up.
Main Responsibilities
Patient Care: Answer phones, book appointments, handle medical records, and arrange medical tests.
Customer Service: Answer patient questions with empathy and kindness.
Academic Support: Help organize events for guest teachers and handle paperwork for medical research projects and publications.
Doctor Support: Manage doctors' calendars, update their resumes (CVs), and book their travel arrangements.
General Office: Order supplies, help with event planning, and work with other departments to keep things running smoothly.
Requirements (Qualifications)
Education: A diploma in Medical Office Administration (or a mix of high school and relevant experience).
Software: Must be good at EPIC (medical software) and Microsoft Office.
Skills: * Knowledge of medical words/terminology.
Great at managing time and staying organized.
Professional, reliable, and able to keep patient secrets (confidentiality).
Language: English is required, but being able to speak French is a huge advantage.
How the Process Works
Apply: Submit your resume online.
Wait: Your name goes into a "pool" of candidates.
Interview: If a manager needs a new assistant and your skills match, they will contact you for an interview.