Job Description

The Nail Salon Supervisor is responsible for overseeing the daily operations of the nail salon to ensure high-quality customer service, efficient staff performance, and compliance with health and safety standards. The Supervisor coordinates staff schedules, monitors service quality, supports inventory control, and assists management in maintaining a professional and welcoming salon environment.

Key Responsibilities

• Supervise and coordinate the activities of nail technicians and salon staff
• Assign duties and prepare work schedules to ensure adequate coverage
• Monitor service quality and customer satisfaction; address concerns or complaints professionally
• Ensure compliance with health, safety, and sanitation regulations
• Train and mentor new and existing staff on salon procedures and service standards
• Maintain inventory of supplies and place orders as required
• Assist with record-keeping, including attendance and basic operational reports
• Support management with day-to-day operational tasks and workflow coordination

 Job Requirements

Education

• Completion of secondary school is required
• Post-secondary training or certification in esthetics or nail services is an asset

Experience

• At least 1–2 years of experience in a nail salon or related beauty service environment
• Previous supervisory or team-lead experience is a strong asset

Skills and Qualifications

• Strong leadership and staff coordination skills
• Good communication and interpersonal abilities
• Knowledge of nail salon operations, services, and hygiene standards
• Ability to handle customer inquiries and resolve issues professionally
• Basic organizational and time-management skills
• Ability to work independently and as part of a team

Language Requirement

• English